Windows Password Help in Thetford

Start with the type of account

The right approach depends on whether you use a Microsoft account, a local account or a computer managed by your employer. For a work-managed device, contact your IT administrator first.

Protect your files

Tell us whether important files are backed up and whether device encryption is enabled. Some recovery options require a recovery key, and reinstalling Windows can affect files and applications. We explain the implications before any agreed work.

Arrange support

We provide help for computers you own or are authorised to manage. Contact us with the Windows version, computer model and the sign-in message you see. Do not send passwords or recovery keys through the enquiry form.

If a wider fault is stopping the computer from starting, our computer repair service can help assess it.